Q&A

We Have Posted Frequently asked questions from our customers.
Please feel free to ask us.

Q
Is it narrow at the limit of the number of passengers?
You don’t feel it’s narrow.
Q
How many days in advance do I need to book a bus?
It is possible even the day before if there is a vacancy.
Q
Is it possible to charter a bus without a driver?
We do not rent only buses.
Q
Do you have a bus with a restroom?
Sorry, we don’t have.
Q
Can we change the plan on the day?
It is basically impossible, but you can ask to staff.
Q
Can I cancel it in case of rain?
Cancellation fee will be charged on the day.
Q
Can I meet in person and have a meeting?
Yes, you can.
Q
How do I pay the fee?
Is it okay to pay it on the day?
It is possible to pay on the day. It is also possible to transfer cash until the day before.
Q
Will there be a cancellation fee?
No cancellation in 2 weeks / 1 week ago 30% / the day before 50% / on the day 100% /
Q
Do you have an annual contract?
Yes we have. Please contact us.
Q
Can I have a driver or guide who can speak English or Chinese?
Yes, we have drivers who can speak Chinese and it’s possible to guide in English.
Q
Are there any cases where a bus crew needs a nap?
n the case of tours, we basically do not run at night.If it is far away, two drivers will support.The driver’s hotel fee must also be paid. You need to drive for 4 hours in a row and take a 30-minute break.
Q
How should I get the estimate?
Contact us by phone, fax, or email with “date / departure time, arrival time / destination”. If you can tell us in as much detail as possible, we can tell you the details.
Q
Is it possible to attach a child seat?
It’s possible.
Q
Do you have a wheelchair?
We can prepare it if you ask us in advance.
Q
Can I go anywhere I want?
There are height restrictions on the bus. We will do our best to accommodate you.
Q
Is it possible to get close to a convenience store on the way?
Basically impossible, but if there is a parking lot where buses can be parked It may be possible.